Retourbeleid
Return Policy – Pure Reflection
At Pure Reflection, every product is handcrafted with care and attention. We hope your purchase meets your expectations fully. If for any reason you are not satisfied, you may return your order within 30 days of receiving it.
Return Conditions
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Returns are accepted within 30 days from the date of delivery.
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Items must be returned unused, undamaged, and in their original condition.
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Because our products are handmade, slight variations in shape, color, or finish may occur. These natural characteristics are not considered defects and are not a valid reason for a free return.
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Customized or made-to-order items cannot be returned.
Return Costs
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Return shipping costs are the responsibility of the customer.
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We recommend using a trackable shipping service; Pure Reflection is not responsible for lost or damaged return shipments.
Refunds
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Once the returned item has been received and inspected, a refund will be issued within 14 days to the original payment method.
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Original shipping costs are non-refundable.
How to Return Your Order
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Email us at info@purereflection-interiors.com with:
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Your name
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Order number
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The item(s) you wish to return
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You will receive further return instructions by email.
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Securely package the item and ship it to the provided return address.
If you have any questions about your order or return, feel free to contact us at info@purereflection-interiors.com. We’re happy to assist you.
